Privacy Policy

Our Commitment to Privacy

Digital Service Info promise to protect your privacy. We would like you to know exactly how we get information, use it as well as disclose it. This Privacy Policy defines how we perform along with the information that we have, whether online or offline.

What Information We Collect

When we say ‘Personal Information’ we basically mean the information which identifies you from others and makes you stand out from them. We collect the following in Personal Information:

  • Contact Information such as name, address, phone number, and email address.
  • Business contact information such as the business address, phone number, and email address.
  • Crucial information to provide products or services to you.
  • Opinions and comments given by you whenever you contact us, whether through phone, mail, or email.
  • Transaction and payment information for billing.

The Other Information is the information that doesn’t disclose your specific identity or doesn’t directly point out to a particular individual.  The following is the Other Information that we collect.

  • Browser and device information
  • App usage data
  • Information got through cookies, pixel tags, and such technologies.
  • Demographic information as well as other information that doesn’t give out your identity.
  • Accumulated information that doesn’t disclose your specific identity in any way.

If needed, we treat Other Information as Personal Information under the applicable law, and then we collect it, use and reveal it, for the particular purpose, use and reveal the Personal Information as given in this policy.

How We Collect Personal and Other Information

There are a variety of ways with which we accumulate Personal and Other Information in connection with our services or products, such as:

  • Through our websites
  • Through mobile applications or apps made by us for use
  • Through our social media properties
  • Through the HTML formatted emails that are sent and are linked to this Privacy Policy
  • Through the extranet sites that are provided to our clients as well as the third parties
  • Through the services provided to the corporate as well as the institutional clients
  • Lastly, through our registration procedure for all the newsletters, seminars, webinars, and events.

When it comes to collecting Personal Information through offline methods, the following ways are used.

  • When you take part in a contractual arrangement for services or products
  • When you provide your information in partnership with our services or products.
  • When you engage with us at an event

There are other sources as well through which we collect Personal Information, such as.

  • Publicly available databases
  • Joint marketing partners and event partners, when they share the information with us.
  • Other franchises to which we provide our products and services.
  • Referral sources
  • Social media platforms

We collect Personal Information in order to provide our products and services to you. If you do not provide us with the required information, we won’t be able to provide you our services and products. Apart from that, if you reveal any Personal Information about someone else to us, connected to our services and products, you will be represented as you have the authority of doing so and allowing us to use the information in agreement with this Privacy Policy.

How We Use Personal Information

Personal Information is used for legitimate business activities such as providing products and services, contacting individuals in connection with the products and services, and reciprocating the inquiries and fulfil the requests made by the clients

The reason to engage in these activities is to manage the professional relationship with the clients, to comply with a legal obligation because we have a legitimate interest.

  • Providing you with our marketing materials using social sharing
  • To send you our new or upcoming offers, newsletters, publications, updates, and emails related to our products and services.
  • To complete your event or accommodation registration requests.

We will be engaging you in this activity with your consent or where we have a legitimate interest.

  • Providing the purpose of our products and services and fulfilling your requests.
  • To provide the best-performing products and services to you.
  • To reply to your inquiries as well as fulfil your requests.
  • To send you the administrative information regarding our products and services.

We will operate in these activities to manage our contractual relationship and to adhere to a legal obligation.

  • Achieving our business goals
  • For data analysis
  • For audits
  • For monitoring fraud and security purposes
  • To reach our legal and regulatory obligations
  • For improvising our current products and services
  • For keeping an eye on the usage trends
  • For detecting the effect of our promotional campaigns, so that we can make the required amends if needed.
  • For expanding our business activities

What Choices You Have

When it comes to your choices, you have choices connected to marketing-related communications. For instance, if you don’t want to receive marketing-related emails from us, you can easily unsubscribe with the help of the given instructions. However, please remember that you will still be receiving important administrative messages, which you can’t unsubscribe.

Privacy Rights for the Residents of the European Economic Area

If you reside in the European Economic Area, under European law you have the following rights concerning Personal Information that we hold.

  • Right of Access
  • Right of Portability
  • Right to Rectification
  • Right to Erasure
  • Right to Restriction
  • Right to Object
  • If you reside in France, you also have the right to set the guidelines for the retention and communication of your Personal Information after your death.

Privacy Policy and Rights for California Residents

The California Privacy Policy is proposed to adhere to the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), California Notice Data Security Act, and other applicable privacy laws.

In California Privacy Policy, Personal Information means anything that may identify, relate, describe, be associated or linked, directly or indirectly with a resident or household of California.

As a California resident, you have certain rights to protect the information that we collect about you.

  • Right to Notice
  • Right to Know
  • Right to Delete
  • Right to Non-Discrimination
  • Right to Request Information about Disclosures